HOW TO: MANAGE YOUR LIBRARY ACCOUNT
Creating a library catalog account allows you to:
- See what you have checked out and when your items are due
- Pay outstanding fines/fees
- Place items on hold
- Renew material
- Enable email notices
- Maintain a reading history (you must opt-in before this feature is enabled)
- Freeze requests (so that they are not filled while on vacation)
- Turn on mobile alerts via text message (you must opt-in to enable this feature)
- Save preferred searches and receive email notices as new items are added to the catalog that matches your search criteria.
Managing Your Library Account From Home
(Using a Computer/Cellphone/Tablet)
Access Your Account
In the menu bar of the homepage: www.elmontlibrary.org, select ABOUT US, and in the drop-down menu, select MANAGE YOUR ACCOUNT. The following screen will appear:
ACCOUNT SETUP
Your borrower card is your PATRON ID and is used for all transactions.
You MUST have an email address associated with your library card, prior to setting up your account.
- In the menu bar of the homepage: www.elmontlibrary.org, select ABOUT US, and in the drop-down menu select MANAGE YOUR ACCOUNT. This will take you to the login screen for the Library Catalog.
- Enter your library card number and Personal Identification Number (PIN). Be sure to enter your card number with no spaces.
- The default PIN is the last four digits of the phone number associated with your account.
- If that doesn’t work you can reset your pin number to any 4 digits. You will need to have an email address on your account in order to reset your pin number.
A new page will open and prompt you to enter your PIN number two more times.
Click Submit. (see photo above)- The catalog will reload and your name will be to the right of the search menu. Your account has been created. From your account, you can change your PIN by clicking on Edit Pin or you can click Edit Account for other options such as entering your mobile phone number to opt-in or opt-out of mobile text alerts via SMS and entering your e-mail. By enabling your e-mail you will receive notices when your reserved books have arrived and when borrowed items are about to become due.
- Please remember to log out of your account when you are finished using the Log Out button.
You are now able to reserve, renew, and monitor your account from home.
If you encounter problems with the MY ACCOUNT feature, please call the library at 516-354-5280 and choose the option Adult Reference.
Here is a recap:
What is a Password/PIN?
A PIN (Personal Identification Number) is a four-digit number assigned to your library card when it is first issued. Once you log into your library account online, you may replace this PIN with a password of your choosing. The password can be any combination of alphanumeric characters. These characters are case sensitive, but not restricted to any minimum or maximum length.
To Create/Change a Password:
- Log into your library account using the barcode on the back of your library card.
- Click the Modify Your PIN button.
- Type your current PIN or Password in the first line.
- Type your new password in the second line.
- Retype your new password in the third line to confirm.
- Click submit.
You will then be able to use your new password the next time you log into your account.
If You Forget Your PIN or Password:
- You can reset your PIN or password online by clicking the Forget Your PIN? button.
- Type your library barcode or username.
- Click Submit.
An email will be sent to you asking you to reset your PIN or password.
Please note that passwords may only be set up online.
Library staff will be happy to reset your account PIN if needed as well.
Please contact someone in Customer Service to assist you.